5/15/2023 0 Comments Otter order manager login![]() You can either sign the yellow slip the driver leaves on your door telling the driver to leave the package at the manager’s office or with a neighbor who can sign, or you can call FedEx with your tracking # and give them authorization to deliver to another address. If you are not available to sign and FedEx has already attempted delivery, you have a few options. A signature IS required for deliveries to apartment complexes and commercial addresses (they cannot leave your package without a signature or they will become liable). Please note the following FedEx delivery requirements: A signature is NOT required for residential deliveries. Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. We appreciate your patience and understanding. Please note, we are unable to cancel or modify orders placed online. At the moment, we are exceeding a 72 hour response time and in some cases longer. We are experiencing significant delays in our support services due to measures taken to reduce the spread of COVID-19. Find up-to-date holiday shipping information hereĭue to our automated system, orders are automatically submitted to our Otter Distribution Center in the state of Colorado as soon as they are submitted online. We highly recommend getting your orders placed early, so that your purchases arrive on time for your holiday festivities. Just like last year, shipping companies are overwhelmed and indicate it may take longer for packages to reach destinations. Shipping Information Holiday Expectations ![]()
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